Privacy Policy

Last updated: August 12, 2026

At WIGGLEFOLK, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, contact us, or otherwise use our services.

This Privacy Policy is intended to provide information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where applicable.

1. Data Controller

The party responsible for processing personal data through this website is:

WIGGLEFOLK
Operator: Steven
Address: Huangpu Yunding, Nangang Subdistrict, Huangpu District, Guangzhou, Guangdong, China
Website: www.wigglefolk.com
Email: [13544540272@163.com]

For questions regarding this Privacy Policy or your personal data, please contact us using the email address above.

2. Personal Data We Collect

Depending on how you interact with our website, we may collect information such as:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Order and transaction information

• Products viewed, added to cart, or purchased

• Customer service communications

• IP address

• Browser and device information

• Cookie identifiers and similar online identifiers

• Website usage and interaction information

• Marketing preferences and consent information

Payment information may be processed directly by third-party payment providers. We generally do not receive or store your complete payment card details.

3. How We Use Your Personal Data

We may process your personal data to:

• Process and fulfil your orders

• Arrange payment, shipping, returns, and refunds

• Provide customer service

• Communicate with you regarding your orders

• Maintain and improve our website and services

• Detect and prevent fraud, abuse, or security incidents

• Comply with accounting, tax, legal, and regulatory obligations

• Send marketing communications where you have consented or where otherwise permitted by applicable law

• Measure advertising and website performance where legally permitted

4. Legal Bases for Processing

Where the GDPR applies, we process personal data only where we have an appropriate legal basis.

Depending on the circumstances, this may include:

Performance of a contract
We process information necessary to accept, process, deliver, and manage your orders.

Legal obligations
We may retain and process certain information where required by tax, accounting, consumer protection, or other applicable laws.

Legitimate interests
We may process information where necessary for legitimate business purposes, such as protecting our website, preventing fraud, improving our services, and responding to customer enquiries, provided those interests are not overridden by your rights.

Consent
Where required, we ask for your consent before using certain cookies, advertising technologies, or sending certain marketing communications.

You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website performance, and support marketing and advertising.

Depending on your location and applicable law, non-essential cookies may only be activated after you provide consent.

You can manage your cookie preferences through the cookie consent tool available on our website, where provided.

For additional information, please refer to our Cookie Policy, if applicable.

6. Shopify

Our online store may be hosted through Shopify, which provides the e-commerce infrastructure that enables us to offer our products and services.

Shopify may process personal data in connection with providing its platform and related services. Shopify's own privacy documentation provides additional information about how it handles personal data.

7. Payment Providers

When you make a purchase, payment information may be processed by the payment provider selected during checkout.

Depending on the payment methods available on our website, these providers may include services such as PayPal or other payment processors.

These providers may process your information according to their own privacy policies and legal obligations.

8. Shipping and Service Providers

We may share information necessary to fulfil your order with third parties that provide services on our behalf, including:

• Shipping and logistics providers

• Payment processors

• E-commerce and website service providers

• IT and hosting providers

• Customer service providers

• Analytics providers

• Advertising and marketing service providers

• Professional advisers and authorities where legally required

We only disclose personal data where necessary and subject to applicable legal requirements.

9. Advertising and Analytics

Where permitted by law and, where required, with your consent, we may use analytics and advertising technologies to understand how visitors use our website and to measure or improve advertising campaigns.

This may involve providers such as Meta or other advertising and analytics platforms.

Where consent is legally required for these technologies, you may refuse or withdraw that consent through our cookie preference settings.

10. International Data Transfers

Because WIGGLEFOLK operates internationally and uses third-party service providers, your personal data may be processed or stored outside your country of residence, including outside the European Economic Area.

Where GDPR requirements apply to an international transfer of personal data, appropriate safeguards will be used where required, such as adequacy decisions or approved contractual safeguards.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, resolving disputes, preventing fraud, and complying with legal, tax, and accounting requirements.

Different categories of personal data may therefore be retained for different periods.

12. Your Rights

If the GDPR applies to you, you may have rights including the right to:

• Request access to your personal data

• Request correction of inaccurate personal data

• Request deletion of your personal data

• Request restriction of processing

• Object to certain processing

• Request data portability

• Withdraw consent where processing is based on consent

• Lodge a complaint with a competent data protection supervisory authority

These rights may be subject to conditions and exceptions under applicable law.

To exercise your rights, please contact us at:

[INSERT CUSTOMER SERVICE EMAIL]

We may need to verify your identity before processing certain requests.

13. Marketing Communications

If you subscribe to our marketing communications, we may send you information about products, promotions, or other WIGGLEFOLK updates.

You may unsubscribe at any time by using the unsubscribe link contained in our marketing emails or by contacting us.

Withdrawal from marketing communications does not prevent us from sending necessary transactional communications relating to your orders.

14. Children's Privacy

Our website and products are not intended to collect personal data knowingly from children in violation of applicable law.

If we become aware that personal data relating to a child has been collected unlawfully, we will take appropriate steps to delete or otherwise handle that information as required by law.

15. Data Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can guarantee absolute security.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technologies, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

17. Contact Us

If you have questions about this Privacy Policy, how we process personal data, or wish to exercise your privacy rights, please contact:

WIGGLEFOLK
Operator: Steven
Address: Huangpu Yunding, Nangang Subdistrict, Huangpu District, Guangzhou, Guangdong, China
Website: www.wigglefolk.com
Email: [INSERT CUSTOMER SERVICE EMAIL]